Business Requirements
SOP Management
Change Management

Business users usually have a hard time eliciting their new requirements. This is why they often ask specialised consultants to capture them and to translate them into thick and difficult to read Technical Specifications. The final delivery from the IT developers is quite often the only feedback they receive. This is simply not efficient and this leads to many human conflicts.

Agile Business requirement elicitation through FlexoBPM storyboarding and rapid prototyping has proven its effectiveness and efficiency in many projects.

In many cases, the improvement of the company processes does not necessarily lead to new IT developments, but their associated Standard Operating Procedures (SOP) need to be manually updated.

FlexoBPM generates these written operating procedures directly from the associated process models. It promotes the efficient collaborative edition and version management of these work instructions that are also linked to their associated legal directives for tracking changes.

Change management is essential to achieve operational excellence. Indeed, the challenge lies not with the technology but in the ability of the organisation to listen and take account of the needs and constraints of the business users and customers.

FlexoBPM creates a common mental map of the enterprise processes by capturing their details through storyboarding and rapid prototyping. This common mental map is then reinforced by using it in production to speed up the access to documentation, operating procedures and other associated files.

Solutions

FlexoBPM is unique because it addresses the Business needs first where most of the other vendors favors the IT perspective. FlexoBPM focuses on the Business Process Analysis through iterative and collaborative workshops. It encourages the emergence of a graphical process representation as a common mental map that pulls the team together in a continuous improvement mode. This mental map is then used to optimally access the associated documentation, operating procedures and other assets.

FlexoBPM is geared toward improving the communication between the human actors. It strongly improves the process efficiency by taking the quality of life of the actors into account and by engaging them to deliver greater customer experiences.

FlexoBPM is technological neutral and provide import/export functionalities from and to different tools and standards.

Solutions for Process Owner and Managers

Managers take the ownership of the enterprise modeling for supporting their strategic decisions and governance. Departments, functions, data flows, document flows, IT assets, etc. are graphically modeled and documented in relation with the process flow. Enterprise models and assets are published and managed at a central place.

Solutions for Business Analysts

Business analysts are boosted by the unsurpassed ease of use of FlexoBPM: abstract process models are transformed into storyboard that explains the processes to individuals actors and empowers them with a new sense of responsability toward the collective goals; documentation and operating procedures are generated from the model, reducing one of the most time consuming tasks of the Business analysts.

Solutions for IT Experts

When a new application is required, the IT analysts validate the details of a new application with the users through rapid prototyping. Acceptance criteria are precisely defined by the Business on the final protoype and test sheet are provided. This reduces the costly last minute changes and avoids the endless discussions at the end of the projects. Precise written technical specifications are automatically generated from the model and a skeleton of code can be delivered with screen definition and data accesses.

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